How to make your website GDPR Compliant

GDPR – What does it mean in simple terms.

Who – Every company large and small will have to show themselves to be GDPR (General Data Protection Regulation) compliant and give people more control over their personal data.

What – There are a new set of EU rules coming into play  that will mean that companies will have to show themselves to be much more careful with personal data or risk fines.

Where – Every company in the EU and Ireland …. and that means you will have to be compliant even if you trade with customers outside of the EU.

When  –  The rules actually kicked in 2 years ago but are becoming mandatory on 25th May 2018.

Why – The reason these rules are coming into force is help/force companies into taking the management of customer data much more seriously. It will also give people more control over their own personal data and privacy. Ultimately it will mean a reduction in accidental or malicious data breaches.

Understand? Now here is the nitty gritty on how it affects your website.

Right To Access – So if you have forms on your website before someone submits their information they must  see a notice to make them aware that data will be stored by your company probably in the form of an email.

User Is Informed – You need to tell the user typically in a updated Privacy Policy what data you are keeping, how you are keeping it and for what purpose.

Privacy By Design – This means that you should only keep data that is absolutely necessary and check who has access within your company who need to use the data.

Right To Be Forgotten – You will need to provide the user with an easy way to delete the personal data and stop any future collection of data from them probably via an online consent form. You must be able to provide the user with a copy of their data within one month – free of charge.

Reporting Data Breaches – If your website experiences a data breach of any kind your company will be required to notify all of your users within 3 days of you becoming aware of the breach. You will need a procedure to detect, report and investigate a breach if it occurs.

So as you can see … there is a lot to think about. If you would like us to assist you in making your website GDPR compliant then Get In Touch and we will let you know what changes we think you need to make.

Important – The changes and recommendations described above refer to your website only and do not cover additional changes your company will need to make in relation to data stored on company IT systems.

For further reading please visit the Government Of Irelands of Official GDPR website –

Why do I a need a website maintenance contract?

Some of you may not think your website is under attack, but websites are compromised all the time. The majority of website security breaches are not to steal your data or vandalise your website, but instead attempts to use your server as an email relay for spam, or to setup a temporary web server, normally to serve files of an illegal nature.

With a growing number of sophisticated and highly organised automated hacking tools, the maintenance of your business website is paramount but maintenance takes up time, regularly software updates and IT expertise.

From 1st March 2017, Jascom Ltd are offering all its existing clients an annual maintenance contract to provide you with the peace of mind and the assurance that your website’s defences are strong. To avail of this discounted offer,  Jascom clients need to take out a maintenance contract as part of their annual hosting renewals. We will simply apply it to your bill and if you dont wish to available then just notify us and we will remove it.

Please note that without a maintenance contract your hosting remains unchanged but security checks, weekly backups and maintenace will be your own responsibility.

Jascom looks forward to a secure business year for all its customers in 2018 and beyond.

FURTHER READING – 1.6m WordPress Sites hacked in 2017

Felda Spa launch online treatments bookings

Felda Spa have integrated their online booking engine (Phorest) with their website with help from Jascom Ltd. Clients can now book a range of health and beauty treatments directly on the website at a date and time of their choosing. There is no need to pickup the phone as the booking process is completely automated and includes text and email updates. Experience a little relaxation for yourself with simple and fast online booking with Felda Spa.

Visit –


Singli Foods ship online orders Worldwide

Legendary Dundalk based food company Singli Foods are now shipping their famous sauces to the UK, USA and Canada with an online shipping module developed by Jascom Ltd. Their website ( has a range of authentic Irish chip shop curry sauces and powders where customers have been able to order from all over Ireland. But due to increased demand primarily from the Irish Diaspora the company has extended their shipping options abroad. “The demand for our sauces internationally is increasing month on month” said CEO Gerry King.  We have taken our time to find the right shipping agents and cost structure to make it viable – just like our sauces – we think we have the perfect recipe for our customers with some help online from Jascom Ltd”. Singli has moved into the health conscious food market in recent years with a selection of “Free-From” powders which are low in calories, MSG free etc and are all available to order online now.


St Francis NS website achieves Scoilnet Star Award

Blackrock School St Francis National School has had its website ( developed by Jascom Ltd recognised as a Scoilnet Star Site.  Scoilnet’s much-coveted Star Site award recognises those schools that are embracing the web as a communication tool.

“I’m delighted to congratulate your website on being chosen as Scoilnet’s Star Site. We here at Scoilnet think that you have a great website and that it is a super point of contact between the school and the wider community. I’ve attached the Star Site logo for you to proudly display alongside your other many awards on your site.” said Dave O’Mahony Project Officer from Scoilnet. Click here to read the full review.


New Online Booking System for MVI Cleaning

Dundalk based cleaning company MVI Cleaning have launched a new complete online booking system developed by Jascom Ltd for their range of services. The booking system allows the customer to book an oven, car or carpet cleaning completely online by just selecting the service and date/time that suits. The system is completely automated with online payments and notifications are sent to the customer to confirm the booking appointment. The whole booking process takes less than one minute to complete from end to end and will make the process much easier and faster for the customer. MVI Cleaning CEO Keith Agnew said “It will revolutionise how we manage bookings and will allows the customer to pick and choose their own date and time”. “Now we have a single system to manage our booking which is integrated with our emails and Google calendars so we know exactly when the next appointment is due – its simple”. The system went online on the 12th Jan 2018 and is fully complatible with mobile/tablet devices so you can book on the go.


Facebook Changes – What will it means for Brand Pages?


On the 11th Jan 2018 Facebook made an announcement that they will fundamentally change the newsfeed to prioritise posts from friends and family over brand pages. This is likely due to criticism from the Facebook Community over the scourge of #fakenews and its impact on last years US election – amoung other things. While Zuckerberg admits that this might in fact result in users spending “less time” on the FB platform – the time they do will be more valuable. Cue a truck load of advertising execs bumping up their FB ad budget in a panic.

So what does it mean for Facebook Business Pages? Well, it may mean that users will see even less posts than they already do making those who pay for sponsored posts a bigger priority. It may  also mean that “quality” FB Page posts will now be prioritised (when were they not a priority?) and that only super relevant high quality posts will get seen. In short it will widen the chasem between high end socially driven campaign pages and Joe-soap shop owners who havent the time to become FB experts – so they will just have to pay.

In Jascom we ALWAYS advise to spread your bets across web, social, email, traditional and off line advertising. Having a social-only business model is a complex and increasing expensive model so we advise the old #notalleggsinonebasket thingy ….

As ever with FB … just when you think you know how to play the game they change the rules. Those pesky kids…

Top 5 Website Resolutions for 2018

2018 Happy New Year

It’s a New Year and now is the time to review your company website (if you have one) and see how its performing.

Here are out top 5 tips for making a good start online in 2018.

  1. Take Security Seriously – Website hacking is now a serious problems for all websites (big and small) so be sure to keep your website patched and updated. (Contact us )
  2. Get A Website Makeover – Does your website look jaded and out of date? It’s time to give your website a virtual lick of paint. (Get A Quote)
  3. Take Online Payments – You could be selling online direct to your customers as well as taking payments, deposits or selling vouchers. Make it easier for customers to do business with you. (Visit Our Portal)
  4. Improve Customer Service – Havent enough time or staff to man the phones? You could be providing better low cost customer service via  FAQs, Helpdesks or Livechat apps that can be added to your existing website. (See Our Helpdesk)
  5.  Go Mobile – Over 75% of all web traffic is now via mobile devices to you could be loosing out on sales by  not having a mobile compatible website. (Test Your Site)

Top tips for selling online on Black Friday

Black Friday

Are you a seller looking to make the most of Black Friday

– well here are some tip tips for those of you selling online.

  1. Raise Awareness – Black Friday is awash with local and Global companies offering customers great deals on the day. So make some Social noise in advance to let your valued customers know that you are running the sale. Otherwise you may just get overlooked in the rush.
  2. Offer a Deal – Dont just offer a small discount that wont get customers engaged. Offer a genuine deal on at least one item or one category as you will make it up again on return business or on other purchases.
  3. Upsell & Cross-sell – Many online shopping carts are capable of setting up products to upsell and cross-sell. So configure your shop to give the customer every oppertunity to offer something extra on the way to the checkout. Why do you think they put sweets at the shop checkouts?
  4. Free Shipping – Consider offering free or discounted shipping even if its just for one day. It can make the difference between making a sale or not and you can make the margin back elsewhere if you spread the cost.
  5. Vouchers – Be sure you include your gift vouchers as part of the sale as customers will love to get an extra something on top of the value of the card.
  6. Plan B – Have an offline contact point for your customers who cant find what they want online. Make sure that there is a CALL NOW or EMAIL NOW call to action as customer may just not find what they want even though you are selling it.
  7. Follow Up – Use the customer contacts that you collect as part of the sales process to follow up with a thank you or a further offer after the sales event. If customers supply you with an email address – store it securely and use it in future to build relationships.

WannaCry – The infection that exposed 2 problems

Since the news of a “cyberattack” on IT systems across Europe broke on Friday companies have been racing to engage with their IT providers and staff to try to fix the problem. The bigger problem is that it’s too late. This type of attack was always going to happen sooner or later as it has exposed the two real problems – training and investment.

What is a ransomware attack?

Its a computer virus that is usually activated when someone clicks on an email link that they think is ok but is actually sent by a hacker. The link activates the installation of a nasty computer program on your computer which locks down (encrypts) your computer so that you can’t access it without a special key. The hacker them demands a “ransom” to  provide you with the key. The key is totally unique so your IT dept will not be able to get this key for you or fix the infection. Once the infection has taken hold its a case of paying up (we wouldn’t recommend this), going to a backup (if you have one) or starting from scratch (eeeeeek!). The only strategy is not to get the infection in the first place by educating your staff and protecting your computers systems.

What is all the fuss about?

So if we take the UK Health Service attacks as an example – they are not really attacks at all. They are the exposure of out of date computers and employees who didnt know how to recognise suspicious emails. There is nothing new in that – these type of “phishing attacks” as they are known are simply dodgy emails sent on mass with the hope that employees with click and infect their computers. They did and the problem was multiplied up when those computers were connected to other out of date computers and suddenly you have thousands of emails circulating infecting exposed computers and it brings organisations to a halt. When this type of infection strikes the first thing you will see is a message that your computer has been hacked and a message to pay the ransom to (€300 – €600) per computer to have control of your computer back.

How can companies protect themselves? 

Simple – update your computer systems and educate your staff. I am sure if any company didnt have an intruder alarm and a receptionist these days you would think they are daft. It seems like  a sensible idea to have both of those precautions to prevent a total stranger from walking in and stealing goods – wouldnt it? Well, its the same for computer systems and yet companies are unwilling to invest in protection even though some form of computer will be at the heart of EVERY business … even though it might be just one p.c. Here are some essential tips :-

  • Install good antivirus software – ditch the free ones – pay to install the best software on your computers.
  • Upgrade your computers – ditch your old computers – they are wide open to security risks.
  • Educate your staff – take time out to tell your staff how to recognise threats. Find out about email phishing, provide training  and follow up to make sure the message is getting through.
  • Assign an IT contact – Give someone the responsibility for updating your computer systems. Even in a smaller company make sure that someone is updating your computers even if its an external company.
  • Backup you data – Rule 1 is to always have a backup of your data which you can restore in the event of a fire, floor, theft or computer infection.

Who can help?

There are lots of computer companies who specialise in providing computer security services – but we are not one of them. We can keep your websites secure so if you are looking for help with your computers just Google ’em.